Accessibility Statement

Last updated: 5 October 2026

1. Our aim and where we are

Aurea Futura LTD wants everyone to be able to use My Tour Platform, whatever their ability. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Compliance status: My Tour Platform partly meets WCAG 2.1 Level AA. This is our own assessment. No outside accessibility audit has been done yet. Section 3 lists the parts we know do not meet the standard.

2. What we have built in

  • Pages declare their language (lang="en") and use headings to show their structure. The main content of each page is marked as the main region.
  • A visible focus outline shows where you are when you move through a page with the keyboard.
  • If your device is set to reduce motion, we turn down animations.
  • The guest app has a text size setting.
  • Layouts adapt to screen size, from phones to desktop computers.
  • Logos and images that carry meaning have text alternatives on the pages we have checked.
  • We write in plain English.

3. Known problems

We know these parts do not fully meet WCAG 2.1 AA:

  • Screen readers: we have not tested the platform systematically with NVDA, JAWS, VoiceOver or TalkBack. Some parts of the Tour Director app update without a page reload, and a screen reader may not announce those changes.
  • Skip link: only the home page has a "Skip to content" link.
  • Colour contrast: we have not checked every colour pair against the 4.5:1 ratio for text.
  • PDF documents: PDFs the platform creates, such as rooming lists, vouchers and expense reports, are not tagged for screen readers.
  • Large tables: some Tour Director screens show wide tables that are hard to use with a screen reader on a small screen.
  • Other services: the embedded Google map in the guest app, and Revolut's payment page when online checkout is available, are run by other companies.

We are working through these. If one of them stops you doing something, tell us and we will help you another way, for example by email.

4. Browsers and devices

The platform is designed to work with the latest versions of Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge, on Windows, macOS, iOS and Android, with a mouse, keyboard or touch screen.

5. Feedback and contact

If you find a barrier, have trouble using any part of the Service, or need information in another format, please contact us:

It helps if you tell us:

  • what went wrong;
  • the page or feature;
  • the browser, device and any assistive technology you use;
  • a screenshot, if you can.

We aim to reply within 10 business days.

6. If you are not happy with our reply

The Equality Advisory and Support Service (EASS) gives free advice on discrimination, including access to digital services:

The Equality and Human Rights Commission (EHRC) enforces the Equality Act 2010 in Great Britain: www.equalityhumanrights.com.

7. How we prepared this statement

This statement was last reviewed on 5 October 2026. The review was a self-assessment by our own team, not an outside audit. We will review it at least once a year, and when we make large changes to the platform.

8. Contact

Aurea Futura LTD
Company No. 11132111
18 Spencer Road, London SW20 0QP, United Kingdom
hello@mytourplatform.com